We have put together this list of FAQs, but if your question isn’t listed, simply get in touch!
For booking and cancellation info please visit our 'bookings terms & conditions' page.
I have arranged aN 8 hour tour with you - can I extend it?
On our "In Rome" walking tours & experiences it is not usually possible or necessary to extend the time. The tour or experience will normally end at the given time. If you wish for a longer tour please advise us at the time of booking.
On our bespoke "Out of Rome" tours, if you have booked an 8 hour tour, for example, then the tour must end within the 8 hours. It may be possible to pay a supplement on the day if the agreed hours are going to be exceeded, but this will also depend on how many hours the driver is legally able to do over a certain period (these are time constraints that are out of our hands and must be adhered to).
If you have booked an 8 hour tour, for example, and to wish to extend the timings prior to the tour date, please let us know as soon as possible. We will communicate the revised price to you, which you would need to settle in advance, in order for the extended timings to be confirmed.
How do I pay for my tour?
We accept payment through PayPal where you can either set up your own PayPal account or use any credit card. Using this payment method we do not see your payment card details and we never store any sensitive information.
Do you arrange flights or hotels?
No. We are only involved in the tours that you book directly with us. However, from time to time we publish favourite places in our quarterly newsletter, which might be helpful to you.
do you run wine tours to Tuscany?
No. We only cover the Lazio region, which includes the famous 'Castelli Romani' wine territoty producing Frascati white wine, the ancient 'Ciociaria' territory which produces Cesanese red wine, the Latina province, which produces the Nero Buono di Cori, but there are are many worthy rivals to Tuscan reds in the Lazio region.
Are there age limits for wine tours?
There is no specific upper age limit, 18 is the minimum legal drinking age in Italy. There can be quite a lot of walking and standing so it is up to each individual to decide whether or not they are fit enough for these tours.
Are wine tours suitable for single travellers?
Of course. However, most vineyards have a minimum requirement but if you're happy to cover the cost we will happily satisfy your request.
Are your wine tours suitable for people with physical disabilities?
This would depend. Some of the vineyards in our portfolio do have wheelchair access so a partial visit may be possible, however arranging transport with wheelchair lift could prove more difficult. Where there are mobility limitations, please ensure that you book with a travelling companion who is willing and able to assist you on tour as, regrettably, our tour team will be unable to offer individual assistance in such cases.
Do I have to be a wine expert to enjoy these tours?
Not at all. All you need to enjoy on of our wine tours is passion and curiosity about wine! All sorts of people book with us – from amateurs to experts and groups of family or friends wanting a fun experience or a way to celebrate a birthday or anniversary.
How much wine can I bring back from Italy?
Different rules apply according to country, so it is advisable that you check beforehand. The general rule seems to be 1 litre of wine per person is duty-free and should go in the hold (checked luggage). Anything over this amount should be declared and will probably have a small amount in duty to pay. For this reason you might like to book your wine tour at the start of your vacation so that you can enjoy any purchases before you return home. Remember to ask at the vineyard if they export to your country and take photos of the bottles you enjoyed.
What size are the tastings?
Tasting sizes are generous. Usually 1/3 of a glass per each wine, with most wineries allowing you to go back to re-taste and some leaving bottles on the tasting table for you to revisit as you wish. You are not allowed to take any of these bottles home, however.
Is it possible to purchase wines at the wineries & vineyards?
Of course. You may purchase wines at all of the wineries & vineyards we visit but you are not obliged to do so. It gives us immense pleasure when we know that you have enjoyed the wines and wish to take some back home.